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E-Care Management News

Adoption of E-Health Technologies – The Pace of a Turtle, The Intensity of a Steam Roller

“Taking the Pulse: Physicians and Emerging Information Technologies”
Deloitte Consulting, Deloitte & Touche; January 2002

Major Themes:

Time is Money. …the rate of adoption of information technology by practicing physicians is dependent on the relative impact on productivity and, by extension, on the economics of their practice.
Point of Care Information Technologies Remain Elusive (For Now).
Infrastructure Matters. …Value creation occurs when front-end applications and tools are integrated with robust backbone infrastructure–transaction systems and core databases.
Still Room to Master the Basics. …there is an abundance […]

Rewarding Physicians to Improve Quality of Chronic Care? What a Concept!!

Did you see the headline last week — “Six California Health Plans Formally Announce Quality Initiative”?

Eight million people are served by these six plans–Aetna, Blue Cross of California, Blue Shield of California, CIGNA Healthcare of California, Health Net, and PacifiCare. They have agreed to develop a common scorecard of quality measures and to pay physicians for achieving better scores.
Is the California initiative of Pay for Performance-Quality (PFP-Quality) a trend? Our commentary discusses four main points:

The PFP-Quality trend is here to […]

Mountains Beginning to Move? The Medicare Chronic Care Improvement ACt of 2001

One of the greatest barriers to delivering coordinated chronic care — perhaps THE greatest barrier — has been the lack of appropriate reimbursement.
With support from the National Chronic Care Consortium (NCCC) and the Chronic Care Coalition, Congressman Pete Stark and Senator Jay Rockefeller have introduced The Medicare Chronic Care Improvement Act of 2001. This legislation is designed to update and improve the Medicare health delivery system to meet better the needs of people with chronic health conditions.

The Institute of Medicine’s […]

Online Health Jeopardy

Are you familiar with the TV quiz show “Jeopardy” — the one where contestants are shown an answer and then have to come up with the right question?

Here’s today’s answer:

This recent government sponsored report makes recommendations in the following areas of online health:

Better management of clinical information to support care
Increased availability of online health services to provide direct clinical care
Increased use of online applications to support clinical practice
Facilitating the greater adoption of electronic commerce to produce a more efficient health […]

“Hospitals and Chronic Care Strategy: Stuck in the Middle”

Hospitals are an enigma when it comes to chronic disease management. While to-date most hospitals have watched from the sidelines, they have the POTENTIAL to become star players.

Key Questions for Hospitals to Consider

Are you in the chronic care business? Is it part of your mission to care for your patients’ ongoing chronic care needs? Are these questions even on your radar screen? If they’re not, they will be shortly.

How do Hospitals Fit into the Bigger Picture of Chronic Disease Management? […]

Patients Would Use E-mail to Communicate with Physicians

“E-mail Communications in Family Practice — What Do Patients Expect?”
The Journal of Family Practice, May 2001

Areas of Reported Interest Among Patients with E-mail Access

Communication with MD…… 89.9%
Request prescription refills… 86.7
Consult a nurse. …………….. 83.6
Obtain lab/test reports……… 81.2
Make/cancel appointments.. 77.6

Regardless of sex or race, patients have high expectations that these tasks can be completed within a relatively short time.

Pharmaceutical Trend Studies From Express Scripts

“2000 Drug Trend Report”
Express Scripts, June 2000

A 150-page report examining pharmaceutical utilization and spending trends.

The bottom line: Per […]

Five Critical Observations About Disease Management Assembling

“Build or buy?” is one of the most fundamental questions faced by any organization. A few years ago, it was unclear how this question should be answered in relation to chronic disease programs. The question is raised by a wide range of organizations involved in chronic disease management (DM) — including delivery systems, physicians, health plans, and DM support or outsourcing companies.

A third option — assembling — is making sense to an increasing number of organizations. Assembling is somewhere between […]

Gaining Physician Buy-In – The “Achilles Heel” of Disease Management

by Harry Leider MD, MBA

Why is achieving physician buy-in important to successful implementation of a disease management program?

It is my experience that programs that fail to gain widespread physician support have great difficulty enrolling patients and usually experience enrollment rates less than 40%. Conversely initiatives that enjoy strong physician sponsorship can achieve enrollment rates as high as 75%.
As a case in point, while I served as Medical Director of HealthNet (a regional managed care organization in Kansas City), we implemented […]

Health Plans and Physicians Agree on Clinical Guidelines – Minnesota Sets Standards for Best Practices!

Minnesota is becoming the first state in the nation where medical care is built around the systematic use of science-based best medical practice protocols developed by physicians and supported by major health plans. Collaboration, not competition, is the goal of Minnesota’s leading medical groups and health plans when it comes to quality health care.

Click here to read details about clinical improvements methods developed by the Institute for Clinical Systems Improvement (ICSI). An article in the New York Times further describes […]

IOM Report: Chronic Disease Management and E-Care Are Key Strategies to Improve U.S. Health Care Quality

“An elephant in the living room” is often used as a metaphor of what it’s like to live in a home with alcoholism — everyone knows it’s there, but no one talks about it. Admitting there is an elephant is a first step toward recovery.

Last week the Institute of Medicine (IOM) described the elephant in the living room of the U.S. health care system. The IOM issued a landmark report “Crossing the Quality Chasm: A New Health System for the […]